International Journal of Management and Economics

authors
Dr. V Lalitha

abstract
Organizations don't build web sites any-more; they build portals to achieve their strategic, marketing, and operational objectives. Portals establishes the web presence of the organization, allowing it to market its products, conduct ecommerce, and get connected to its markets, clients, employees and suppliers. Moreover, organizations use the same technology to build their corporate intranet, or enterprise portals. Enterprise portals enhance the collaboration and communication between the employees. Portals serve the information needs of everyone in the organization, and serve as a central repository of important documents. And when integrated with other corporate information systems, enterprise portals provide a consolidated view of HR, purchasing, CRM and other systems. This paper indicate with Tata Tele Services Limited needed a constructive knowledge management system to be able to target information to specific internal audiences, invite discussion, and keep everyone up to date on company and industry news.