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VOL. 7, ISSUE 1 (2025)
Effects of bank mergers on employee’s post-merger (A case study of access Bank Zambia)
Authors
Chupa Kashimoto, Dr. Austine Mwange
Abstract
The study explores
post-merger impacts of bank mergers on employees at Access Bank Zambia. A
Quantitative approach was employed, using quantitative data collection tools
through standardized questionnaires which consisted of closed- ended questions
using a five-point Likert scale. The study's sample consisted of 302 employees
from Access Bank Zambia, selected using a stratified random sampling technique
to ensure representation across different employee groups. Data was analyzed
using the Statistical Package for Social Sciences (SPSS), and included descriptive
statistics, additionally, Inferential statistics were obtained using the
Pearson correlation to measure relationships between variables. The findings
reveal a moderate negative correlation between mergers and the social effects
on employees. Similarly, the study found a strong negative correlation between
mergers and psychological effects. In contrast the study found positive
correlations between mergers and employee job satisfaction as well as between
mergers and financial effects. The study concludes that organizations
undergoing mergers should prioritize clear communication, provide strong
leadership, and implement support systems to help employees manage the
challenges of such transitions. It is recommended that future research explore
the specific mechanisms driving these effects and investigate how different
subgroups of employees may be impacted by mergers.
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Pages:60-67
How to cite this article:
Chupa Kashimoto, Dr. Austine Mwange "Effects of bank mergers on employee’s post-merger (A case study of access Bank Zambia)". International Journal of Management and Economics, Vol 7, Issue 1, 2025, Pages 60-67
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